Today Time-Warner sent a specialist to fix the picture. After trying everything the first man had tried, and had no better luck, he left. I dialed a movie and found it had no volume. I caught him before he drove away. He came back in to fix the new problem, and discovered two wires in the wrong place. After switching the wires the picture filled the screen. I had refused to accept the fact that the problem could not be fixed and it paid off!
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