One more chapter in the Time Warner nightmare! This morning I heard a strange noise, it was the cables running from the electric pole across the street to my house. Time Warner strikes again! The 1 wire they added to 2 old wires caused so much weight that the bunch fell! The wire was blocking my car in the driveway and drooping across the street.
I called Edison, Verizon, and Time Warner. Edison and Verizon came right out. Time Warner said they would schedule me for tomorrow! After reaching only automated recordings and being told my account (that I had cacelled) was over due, I finally reached a live person. Following a heated conversation they scheduled me for today.
Edison and Verizon arrived at the same time and fixed the problem. Time Warner came an hour later. After another hour Verizon came again (different man) He called another large truck, with a cherry picker, and they are now taking all the extra garbage off of the telephone pole. It has been collecting through the years. My service is now wonderful, Verizon is easy to contact and they have sent three men and three trucks to correct the problem.
Sister Paige Larsen—Email Excerpt
15 years ago